We are continually looking to turn out patients’ feedback into real improvements in the services we provide. We use it to focus on the things that matter most to our patients, carers and their families.
We would like to hear from you if you have a suggestion on how we can do things better to improve our patients’ experiences. We’d also like to hear from you if you are pleased with the service you’ve received.
We’ll let the staff involved know and share the good practice across our teams.
For help and advice about making a complaint you may wish to contact PALS. Visit: www.gloucestershireccg.nhs.uk – Patient Advice and Liaison Service (PALS) for more information.